Cordage Privacy Policy

Last updated: December 18, 2025

1. About

Cordage ("Cordage", "we", "us", or "our") provides AI‑powered marketing workflow services. This Privacy Policy explains how Cordage collects, uses, and discloses personal information and describes your choices and rights regarding that information.

This Privacy Policy applies to personal information processed by Cordage when you use our websites (including trycordage.com), web and mobile applications, APIs, and related online services (collectively, the "Services").

2. Scope

This Privacy Policy covers personal information that Cordage collects and processes in connection with the Services, whether you use the Services as an individual or on behalf of an organization. It does not apply to third‑party websites, services, or applications that may be linked from the Services or that you choose to integrate with the Services.

3. Personal Information We Collect

The personal information we collect depends on how you interact with Cordage and the choices you make.

Information You Provide to Us

  • Account information. When you create a Cordage account, we may collect your name, email address, password or authentication credentials, profile details, and any other information you choose to provide.
  • Payment information. If you purchase paid features or subscriptions, we rely on third‑party payment processors. Cordage receives limited information about your payment but does not store full payment card numbers.
  • Communications. If you contact us, we collect the information you provide, such as your name, contact details, and the content of your message.
  • Customer content and Input. When you use the Services, you may submit prompts, documents, data, or other content which may include personal information.

Information Collected Automatically

  • Usage data. Information about your interactions with the Services, such as features used, pages viewed, timestamps, and clickstream data.
  • Device and log data. Your IP address, browser type and settings, operating system, device identifiers, and error logs.
  • Cookies and similar technologies. We use cookies, pixels, and similar technologies to operate the Services and analyze usage.

4. How We Use Personal Information

Providing and Maintaining the Services

To create and manage accounts, authenticate users, operate and secure the Services, process transactions, provide customer support, and enable collaboration features.

Operating AI Features and Generating Output

To generate responses, content, and other Output based on your Input, settings, and use of the Services.

Improving the Services and Research

To analyze usage, develop new features, improve performance and security, and conduct internal research.

Marketing and Personalization

To send you marketing communications about Cordage products and to personalize content, in accordance with your preferences and applicable law.

5. How We Share Personal Information

  • Other users and organizations. If you use Cordage in a collaborative context, your information may be visible to other users according to your settings.
  • Service providers. We share personal information with third‑party vendors who perform services on our behalf.
  • Professional advisors and authorities. We may disclose information to comply with law or protect rights and safety.
  • Business transfers. We may disclose information in connection with mergers, acquisitions, or similar transactions.

6. International Data Transfers

Cordage may process and store personal information in countries other than where you are located, including in the United States. Where required by applicable law, we implement appropriate safeguards.

7. Your Choices

  • Account settings. You can update account and profile information in your settings.
  • Marketing communications. You can opt out of marketing emails using the unsubscribe link.
  • Cookies. You can manage cookies through your browser settings.

8. Your Privacy Rights

Depending on your location, you may have rights to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Request restriction of processing
  • Data portability in some circumstances
  • Withdraw consent where processing is based on consent

9. Data Retention

Cordage retains personal information for as long as necessary to provide the Services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, and enforce our agreements.

10. Security

Cordage uses technical and organizational measures designed to protect personal information from unauthorized access, use, alteration, or destruction. No security measures are perfect, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

Cordage may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date and provide additional notice where required.

12. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, contact us at:

Cordage
Email: support@trycordage.com